Refund policy

For any ready-made, non-custom item, you may request a return within 7 days of delivery, provided it’s unused and in original condition.

How Refunds Are Issued

Approved refunds go back to your original payment method. Processing time depends on your bank or card provider.

Requesting a Refund

Email [your email] with your order number, a description of the issue, and photos if the item arrived damaged or defective.

Return Shipping

Cadesignz covers return shipping for damaged, defective, or incorrect items. For other approved returns, the customer covers return shipping.